📜Terms and Conditions - Omex Tech

Effective Date: [23 May 2025]

Welcome to Omex Tech, accessible via www.omexworld.com. These Terms and Conditions govern your use of our website and the purchase of products from our store. By using this site, you agree to comply with and be bound by the following terms.

1. General Information

Omex Tech sells phone accessories, chargers, screen protectors, and tablet gear via dropshipping from third-party suppliers. We are committed to providing great customer service and quality products at competitive prices.

2. Products and Availability

All products are subject to availability and may be removed or modified at any time. As a dropshipping store, Omex Tech does not stock inventory and relies on third-party suppliers to fulfill orders.

3. Shipping

Free shipping is available across Australia.
Estimated delivery time: 10–30 business days from order confirmation.
Please ensure your shipping address is correct when placing an order.
We are not responsible for delays caused by customs, couriers, or supplier issues.

4. Returns & Refund Policy

We want you to be satisfied with your order. Please read the following carefully:

Refunds are only offered for items that are damaged, defective, or not as described.
To request a refund, please contact us within 7 days of receiving your item.
Proof (such as photos) may be required.
Change-of-mind returns are not accepted.
Refunds, if approved, will be processed to the original payment method within 7–14 business days.

5. Payments

All payments are processed securely through trusted payment gateways on Wix. Prices are listed in AUD and include relevant taxes (if applicable). Orders are not confirmed until payment is received.

6. Limitation of Liability

Omex Tech is not liable for:

Any indirect or consequential loss or damage.
Delays in shipping due to supplier or courier issues.
Compatibility issues with accessories not specified in the product listing.

7. Intellectual Property

All content on this site — including logos, images, and product descriptions — is the property of Omex Tech or its suppliers and may not be copied or reused without permission.

8. Contact & Support

For any questions, issues, or refund requests, please reach out to us via the Wix live chat feature available on our website. We're happy to help!

9. Updates to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted here. Continued use of the website after changes means you accept the new terms.